Wensum Valley Medical Practice

46 Earlham Centre West, Norwich, NR5 8AD Sorry, we're closed

Adelaide Street, Norwich, Norfolk, NR2 4JL (Sat nav - NR2 4JJ) Sorry, we're closed

Bates Green, Norwich, Norfolk, NR5 8YT Sorry, we're closed

NHS

Appointments & General Enquiries for all sites: 01603 250660

Prescriptions for all sites: 01603 767745

2019 GP Patient Survey Results

Posted on August 6th, 2019

Please see below for a summary of our 2019 GP Patient Survey results, full results can be found here: https://gp-patient.co.uk/PatientExperiences?practicecode=D82040

This Practice CCG Average National Average
What we do well
84% of respondents find it easy to get through to this GP practice by phone 84% 71% 68%
93% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment 93% 87% 86%
92% of respondents say the healthcare professional they saw or spoke to was good at giving them enough time during their last general practice appointment 92% 87% 87%
What we could improve
31% of respondents usually get to see or speak to their preferred GP when they would like to 31% 49% 48%
56 % of respondents were offered a choice of appointment when they last tried to make a general practice appointment 56% 63% 62%
62% of respondents are satisfied with the general practice appointment times available 62% 67% 65%

Patient Participation Group

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

West Earlham

  • Monday
    8.00am-6.00pm
  • Tuesday
    8.00am-6.00pm
  • Wednesday
    8.00am-6.00pm
  • Thursday
    8.00am-6.00pm
  • Friday
    8.00am-6.00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Adelaide Street

  • Monday
    9.00am-5.00pm
  • Tuesday
    9.00am-5.00pm
  • Wednesday
    9.00am-5.00pm
  • Thursday
    9.00am-5.00pm
  • Friday
    9.00am-5.00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Bates Green Centre

  • Monday
    Please call
  • Tuesday
    Please call
  • Wednesday
    Please call
  • Thursday
    Please call
  • Friday
    Please call
  • Saturday
    CLOSED
  • Sunday
    CLOSED