Wensum Valley Medical Practice

46 Earlham Centre West, Norwich, NR5 8AD Sorry, we're closed

Adelaide Street, Norwich, Norfolk, NR2 4JL (Sat nav - NR2 4JJ) Sorry, we're closed

Bates Green, Norwich, Norfolk, NR5 8YT Sorry, we're closed

NHS

Appointments & General Enquiries for all sites: 01603 250660

Online Services

Did you know you can now book an appointment or access a summary of your records in addition to ordering your prescription?  Just click on the icon below.

To request a Repeat Prescription Online – click on the icon

Haven’t got an account? Just come to the surgery with photo ID and we will provide you with a code to access your records.

Or

Drop off your request into the Prescription Box at the surgery during opening hours.

Please use the prescription re order form by ticking the items your want

IMPORTANT: ALLOW THREE WORKING DAYS FOR YOUR ORDER.

ONLY EMERGENCY MEDICATIONS WILL BE AUTHORISED SOONER. THESE ARE MEDICATIONS NEEDED WITHIN 24 HOURS TO PREVENT YOU BECOMING SEVERELY UNWELL AND INCLUDE:

  • Inhalers
  • Epilepsy medication
  • Parkinsons medication
  • Hydrocortisone for Addisons
  • Insulin
  • GTN Spray
  • Anticoagulants
  • Palliative medicines

ANY PAIN RELIEF WILL NEED TO BE OVER THE COUNTER MEDICATIONS. ALL OTHER MEDICATIONS WILL HAVE TO WAIT THREE WORKING DAYS

**** Important

If you have reached the end of your authorised repeats PLEASE submit using the free text box. This will then be handled by the Scripts team. If you need an appointment for medication review, you will be called back. Otherwise your authorisation date will be reviewed and adjusted as appropriate for the monitoring of your medications.

DO NOT MAKE AN APPOINTMENT. This message is part of a system that we do not have any control over.

We do NOT accept requests over the telephone. Our team have been instructed to not accept these. You can:

  • Register online
  • Use the tick box on prescription sheet
  • Order via your pharmacist
  • Post a request letter to the surgery
  • Pop a request slip into the box at reception.

PLEASE ALLOW THREE WORKING DAYS TO PROCESS A REQUEST

Same Day Prescriptions

Please note that it can take up to half an hour for a same-day prescription to be ready at the pharmacy.

Registering for online

Please obtain username and password from the surgery.

Note: You will need to provide photographic ID to register for online ordering of prescriptions.

Patient Participation Group

Friends & Family Test

  • We would like you to think about your recent experiences of our service.

West Earlham

  • Monday
    8.00am-6.00pm
  • Tuesday
    8.00am-6.00pm
  • Wednesday
    8.00am-6.00pm
  • Thursday
    8.00am-6.00pm
  • Friday
    8.00am-6.00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Adelaide Street

  • Monday
    9.00am-5.00pm
  • Tuesday
    9.00am-5.00pm
  • Wednesday
    9.00am-5.00pm
  • Thursday
    9.00am-5.00pm
  • Friday
    9.00am-5.00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Bates Green Centre

  • Monday
    Please call
  • Tuesday
    Please call
  • Wednesday
    Please call
  • Thursday
    Please call
  • Friday
    Please call
  • Saturday
    CLOSED
  • Sunday
    CLOSED